Help

Patients → “New patient”. Only the surname, first name and sex are required. A file number (P-000001…) is assigned automatically.

Type a name, a phone number or a file number in the search at the top of the screen or in the patient register.

Fill in the record’s “Known allergies” field: it shows as a red banner on the record and on each of the patient’s consultations.

Consultations → “New consultation”: choose the patient, enter the reason and, if you have them, the vital signs taken at reception. “Start the consultation” takes you straight to the examination; “Add to the queue” keeps it waiting for another health worker.

Open the consultation, click “Start”, fill in symptoms, diagnosis and notes, then “Save”. “Close” locks the sheet: a diagnosis is required.

In the consultation, add lines to the prescription (from the pharmacy stock or typed freely) and save. Each line linked to the stock can then be dispensed: the stock is deducted automatically.

Pharmacy → “Add a medicine”: name, form, strength, unit price, alert threshold, expiry date and opening stock.

The “Movement” button on the line, or In / Out / Inventory on the medicine’s sheet. Each movement is written in the register with its author and the resulting balance.

The “Alerts” tab lists the medicines at or below their alert threshold, and those expiring within 90 days.

Cash desk → “New payment”, or “Take payment” from a consultation, a record or a stay. For MTN MoMo and Orange Money, enter the transaction ID received by SMS.

After the payment, the numbered receipt appears: the “Print” button. It stays available at any time from the cash desk or the patient’s record.

Reserved for the facility’s administrators. The receipt is not deleted: it is marked “Cancelled” with the reason and leaves the day’s total.

Inpatient care → “Add a bed”: a department (Maternity, Paediatrics…) and a bed name.

“Admit a patient”: patient, free bed, reason and daily rate. Discharge is done from “Current stays”; the balance due is shown and can be collected before or after.

Teleconsultation → “Schedule”: patient, reason, date and time. Built-in video calling is not switched on yet: call the patient at the scheduled time, then complete the session like a consultation.

Reports: consultations, takings, new patients, admissions over 7 days, 30 days, 90 days or 12 months, with the breakdown by payment method and the most frequent diagnoses.